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DATA PRIVACY

Introduction

 

We ("we", "us", "our") take the privacy of users ("user" or "you") of our website and/or mobile app (the "Website" or the "Mobile App") very seriously and are committed to protecting the information that users provide to us in connection with the use of our Website and/or Mobile App (collectively, "Digital Assets"). Furthermore, we are committed to protecting and using your data in accordance with applicable law.

 

This Privacy Policy explains our practices regarding the collection, use and disclosure of your information through the use of our digital assets (the "Services") when you access the Services through your devices.

Please read the Privacy Policy carefully and make sure you fully understand our practices regarding your data before using our services. If you have read this policy, fully understand it and do not agree with our practices, you must stop using our digital assets and services. By using our Services, you accept the terms of this Privacy Policy. Your continued use of the Services constitutes your acceptance of this Privacy Policy and any changes to it.

In this privacy policy you will learn:

  • How we collect data

  • What data we collect

  • Why we collect this data

  • Who we share the data with

  • Where the data is stored

  • How long the data is retained

  • How we protect the data

  • How we deal with minors

  • Updates or changes to the privacy policy

Below you will find an overview of the data that we can collect:

  • Non-identified and non-identifiable information that you provide during the registration process or that is collected through the use of our services ("non-personal data"). Non-personal data does not allow any conclusions to be drawn about who it was collected from. Non-personal data that we collect consists mainly of technical and summarised usage information.

  • Individually identifiable information, i.e. any information by which you can be identified or could reasonably be identified ("Personal Data"). The Personal Data we collect through our Services may include information that is requested from time to time, such as names, email addresses, addresses, phone numbers, IP addresses and more. If we combine personal data with non-personal data, we will treat it as personal data for as long as it is combined.

The main methods we use to collect data are listed below:

  • We collect data when you use our services. So when you visit our digital assets and use services, we may collect, record and store usage, sessions and related information.

  • We collect data that you provide to us yourself, for example when you contact us directly via a communication channel (e.g. an email with a comment or feedback).

  • We may collect data from third party sources as described below.

  • We collect data that you provide to us when you log in to our services via a third-party provider such as Facebook or Google.

 

We may use your data for the following purposes:

  • to provide and operate our services;

  • to develop, customise and improve our services;

  • to respond to your feedback, enquiries and requests and to offer assistance;

  • to analyse request and usage patterns;

  • for other internal, statistical and research purposes;

  • to improve our data security and fraud prevention capabilities;

  • to investigate violations and enforce our terms and policies and to comply with applicable law, regulation or governmental request;

  • to provide you with updates, news, promotional materials and other information related to our Services. For promotional emails, you can decide for yourself whether you wish to continue receiving them. If not, simply click on the unsubscribe link in these emails.

Who do we share this data with?

We may share your data with our service providers in order to operate our services (e.g. storage of data via third party hosting services, provision of technical support, etc.).

We may also disclose your information in the following circumstances: (i) to investigate, detect, prevent or take action regarding illegal activities or other wrongdoing; (ii) to establish or exercise our rights of defence; (iii) to protect our rights, property or personal safety, or the safety of our users or the public; (iv) in the event of a change of control of us or one of our affiliates (by way of merger, acquisition or purchase of (substantially all) of its assets, etc.); (v) to collect, hold and/or manage your information using authorised third party service providers (e.g. cloud service providers, as appropriate for business purposes); (vi) to share your information with third party service providers (e.g. cloud service providers, as appropriate for business purposes); (vi) to share your information with third party service providers (e.g. cloud service providers, as appropriate for business purposes); (vi) to share your information with third party service providers (e.g. etc.); (v) to collect, hold and/or manage your information using authorised third party service providers (e.g. cloud service providers) as appropriate for business purposes; (vi) to work with third parties to improve your user experience. For the avoidance of doubt, please note that we may transfer, disclose or otherwise use non-personal data to third parties at our discretion.

 

Cookies and similar technologies

When you visit or access our Services, we authorise third parties to use web beacons, cookies, pixel tags, scripts and other technologies and analytics services ("Tracking Technologies"). These Tracking Technologies may enable third parties to automatically collect your data in order to improve the browsing experience on our digital assets, optimise their performance and ensure a tailored user experience, as well as for security and fraud prevention purposes.

 

To find out more, please read our cookie policy.

 

Cookie Policy

1. What is a cookie?

A cookie is a small file of letters and numbers that is downloaded to your computer when you access certain websites. As a rule, cookies enable a website to recognise a user's computer.

The most important thing to know about the cookies placed by Wix is that they make our website a little more user-friendly, e.g. by saving website preferences and language settings.

2. Why do we use cookies?

We may use cookies and similar technologies for various purposes, for example: i) for security and fraud protection and to detect and prevent cyber-attacks; ii) to provide you with the services you have selected; iii) to monitor and analyse the performance, operation and effectiveness of our services; and iv) to improve your user experience.

3. Cookie overview:

See here which cookies can be used on Wix websites.

4. Your options:

To find out more about cookies, including how to recognise which cookies have been set and how to manage, delete and block them, visit www.aboutcookies.org.

Alternatively, it is also possible for your browser to block cookies. To do this, you must change the cookie settings in your browser accordingly. You can usually find these settings in the menu of your browser under "Options" or "Preferences".

Please note that deleting our cookies or deactivating future cookies or tracking technologies may mean that certain areas or functions of our services are no longer available to you or that your user experience is otherwise impaired.

The following links may be useful, or you can call up the "Help" option in your browser.

To opt-out and prevent the use of your data by Google Analytics on all websites, read the following instructions: https://tools.google.com/dlpage/gaoptout.

We may update this cookie policy. We ask you to visit this page regularly to keep up to date with the current status regarding the use of cookies.

No disclosure of your data for advertising purposes

We will not pass on your e-mail address or other personal data to advertising companies or advertising networks without your consent.

Place of data storage

Non-personal data

 

Please note that our companies and our trusted partners and service providers are located around the world. We store and process any non-personal data we collect in different jurisdictions for the purposes set out in this Privacy Policy.

Personal data

Personal data may be maintained, processed and stored in the United States, Ireland, South Korea, Taiwan, Israel and, to the extent necessary for the proper provision of our services and/or required by law (as further explained below), in other jurisdictions.

Duration of data storage

Please note that we will retain the information we collect for as long as necessary to provide our services, comply with our legal and contractual obligations to you, resolve disputes and enforce our agreements.

We may correct, supplement or delete incorrect or incomplete data at any time at our own discretion.

Protection of your data

The hosting service for our digital assets provides us with the online platform through which we can offer you our services. Your data can be stored via our hosting provider's data storage, databases and general applications. It stores your data on secure servers behind a firewall and it provides secure HTTPS access to most areas of its services.

Notwithstanding the measures and efforts taken by us and our hosting provider, we cannot and do not guarantee absolute protection and security of the data you upload, publish or otherwise disclose to us or others.

For this reason, we ask you to set secure passwords and, where possible, not to provide us or others with confidential information that you feel could cause you significant or lasting harm if disclosed. As email and instant messaging are not considered secure forms of communication, we also ask that you do not share confidential information via either of these communication channels.

Data of minors

Children can use our services. However, if they wish to access certain features, they may be required to provide certain information. The collection of some data (including data collected via cookies, web beacons and other similar technologies) may be automatic. If we knowingly collect, use or disclose information collected from a child, we will provide notice and obtain parental consent in accordance with applicable law. We will not condition a child's participation in an online activity on the child providing more contact information than is reasonably necessary to participate in that activity. We will only use the information we collect in connection with the services that the child has requested.

 

We may also use a parent's contact information to communicate about the child's activities on the Services. Parents may review information we have collected from their child, prohibit us from collecting any further information from their child, and request that any information we have collected be deleted from our records.

 

Please contact us to view, update or delete your child's data. To protect your child, we may ask you to provide proof of your identity. We may deny you access to the data if we believe that your identity is questionable. Please note that certain data cannot be deleted due to other legal obligations.

We will only use your personal data for the purposes set out in the Privacy Policy and only if we are satisfied that:

 

  • We will only use your personal data for the purposes set out in the Privacy Policy and only if we are satisfied that:

  • the use of your personal data is necessary to fulfil legal or regulatory obligations, or

  • the use of your personal data is necessary to support our legitimate business interests (provided that this is done at all times in a way that is proportionate and respects your data protection rights).

As an EU resident and as a Swiss citizen, you can:

  • request confirmation as to whether or not personal data concerning you is being processed and request access to your stored personal data and certain additional information;

  • request to receive the personal data you have provided to us in a structured, commonly used and machine-readable format

  • request the rectification of your personal data stored by us

  • request the erasure of your personal data;

  • object to the processing of your personal data by us;

  • request the restriction of the processing of your personal data, or

  • lodge a complaint with a supervisory authority.

However, please note that these rights are not absolute and may be subject to our own legitimate interests and regulatory requirements. If you have any general questions about the personal data we collect and how we use it, please contact us as set out below.

In the course of providing the Services, we may transfer data across borders to affiliated companies or other third parties and from your country/jurisdiction to other countries/jurisdictions worldwide. By using the Services, you consent to the transfer of your data outside the EEA.

 

If you are located in the EEA, your personal data will only be transferred to locations outside the EEA if we are satisfied that an adequate or equivalent level of protection of personal data exists. We will take appropriate steps to ensure that we have appropriate contractual arrangements in place with our third parties to ensure that appropriate safeguards are in place so that the risk of unlawful use, alteration, deletion, loss or theft of your personal data is minimised and that such third parties act at all times in accordance with applicable laws.

Rights under the California Consumer Protection Act

 

If you use the Services as a California resident, you may be entitled to request access to and deletion of your information under the California Consumer Privacy Act ("CCPA").

 

To exercise your right to access and delete your data, please read below how to contact us.

No sale of data

We do not sell users' personal data for the purposes of the CCPA.

Updates or changes to the privacy policy

We may revise this Privacy Policy from time to time at our own discretion, the version published on the website is always up-to-date (see "Status"). We ask you to check this Privacy Policy regularly for changes. In the event of significant changes, we will publish a notice on our website. If you continue to use the services after being notified of changes on our website, this will be deemed to be your confirmation and consent to the changes to the privacy policy and your agreement to be bound by the terms of these changes.

Contact

If you have general questions about the Services or the information we collect about you and how we use it, please contact us at:

Frank Maier (Responsible for data protection)

Mephisto Concept Store, Zürich

Rennweg 8

8001 Zurich

Email: info@mephisto-zuerich.ch

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